Please contact us at support@rebtel.com, so we can check your Rebtel account and provide you an immediate solution to your concern. Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. You've already flagged this Reply from Rebtel. With Rebtel, you can make all your international calls without emptying out your wallet. Service is worster than worst. REBTEL is indeed the way you would want to call. I am totally frustrated with Rebtel. Hi Angela, we're so happy to know that you like our service. Disclaimer - Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. +1 billion minutes a year! Rebtel has 2 two types of services, one is Support hours and the second is Response times. Enjoy stable, clear calls around the world, without WiFi. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. They quickly responded … They are doing unethical business. Thanks for quick respond and a great service due to request 2235650‍. Hi Karol, Thanks a lot for sparing your time to write us a review! Dishonest charges. Nothing will be done. Each $10.00 was supposed to be worth 60 minutes. I had credit on my account but … Talk to our team. Rebtel works like the international calling cards of the past - but Rebtel is much more efficient. Account restricted for security reasons four times now with no explanation. Avoid. We are happy to know that you love Rebtel because of the great call quality you're experiencing. Hi there, Thanks a lot for your time writing us a review! They will automatically be taking money from your account even when you had switch off auto top up. How to Redeem a Coupon Code at Rebtel. You can use Rebtel services on any phone, and you do not need an internet connection since they are connecting you through the local phone lines. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Why the jump from $10 to $20? When you need help there is no help or support on line. Thanks for taking the time to share your prestigious opinion on Rebtel! Thank you for your understanding and cooperation. To add to the ease of this, … Rebtel facilitates both low-cost and free international calls through its smartphone apps and landlines. it costs over 17 cents per minute. I use this app to recharge my family's phones in Cuba. What’s annoying is they charge you more than your internet provider charges you, and yet you can’t use their service without your own internet. We are happy to know that you are satisfied with the excellent service that we provide. But all these steps were worth it because of the amount a calling card could save on international calls. Hi Rebekah, We're really … Compared to traditional carriers, Rebtel can save you up to 95% on international calls. We are so sorry that you have a negative experience with our service. Share. Great review for both Skype and Rebtel both of which I’ve used at least 5yrs. Please send an email to support@rebtel.com so we can give you solution. Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. Continue to enjoy calling with Rebtel! Average: 2 (1 vote) Reliability. I checked and discovered that this second line was last used in 2017 and that was my remaining balance since 2017. For Every international call, there is an additional charges been imposed and on top call quality is really poor. Rebtel began charging the current/active card in March, when I made the switch. Average: 3 (1 vote) Price. Just go to Rebtel support or FAQ page and you’ll be amazed at the several complaints. Never again will I deal with this company. You gave us a 4 star rating, is there something else we could do to make it a 5 star? Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? Very responsible and professional approach. The second line still has $3.10 left. No problem. How does Rebtel work? Rebtel - International Calling APK [1] Nice Post Rebtel Best App For Calling With Rebtel Login, there are two ways for you to call internationally: International calls to anyone, anywhere With our subscriptions, you can connect as much as you want to any cell phone or landline phone in more than 50 countries. I used those two lines to call the Philippines but only for less than 3 minutes and most times the numbers were busy. One of the best and most reliable service I have come across. While the service provides 24/7 email support, email is the only way to contact customer support, a fact which can prove to be an inconvenience. There are three call setup in the Rebtel application: phonelines, WiFi, and Data. So what happened to the $10.00 that I recently deposited? Why choose Rebtel? Hi Ahmad, Thanks a lot for your time in writing us this review! Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. Try Rebtel today for easy calling access! Signing up is simple, and their apps work … Thanks for taking the time to share your prestigious opinion on Rebtel! Do you agree with Rebtel’s 4-star rating? Here is why I love rebtel so much! Update: The response below is marketing lip service. Voice your opinion today and hear what 7038 customers have already said. Nobody at Rebtel bothers to check which card is the most recently used – if your refund was sent to your closed/cancelled credit card, all you will get is, “too bad! The more you call, the better lines you get 2. No wi-fi? 1-866-497-3235. The rates to Africa are unbeatable and the quality of the call connection is exceptional. Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. Best of luck to all of us. 1. Team collaboration tools have never been more important than today. Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. Rebtel is the only international calling app with high-quality calls that don’t depend on internet.No calling card? And Rebtel's really easy to use, too. Hi Taye, Thanks for writing us a review! I think this is SCAM! Happy calling with Rebtel! Rebtel reviews and Rebtel.com customer ratings for January 2021. Live Chat. When the calls are not going through, Rebtel has no medium or means to inform their customers. I used Rebtel several months, service always was terrible, but saving money on international calls was more important. A great product. This is really insane :( Not happy with the service :( The customer support people are not able to understand customers problem. Rebtel © Copyright 2021. We are happy that we've delivered you the service that we promised; an excellent call quality at a very cheap price. ITS CHEAPER TO USE A LOCAL LONG DISTANCE PHONE CARD than use Rebtel. Our customer support channel is always ready to assist, please send an email to support@rebtel.com, so we can check your account and give you an immediate solution. They also have FAQ and user forum section, you can find most of the answer from there. You can then call Rebtel number's without having to save the contacts. I have some issues:1. 1-866-497-3235. Still, Rebtel charged me $30. We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! Rebtel is known for its low rates and good quality service. /Jeff My account had two Master Cards in it – one of them was closed/cancelled, one was active/current. Hi Veerendra, Thanks a lot for writing us a review! Rebtel has no customer service number. Support hours: Rebtel’s Client Assistance starts from 8:00 am to 8:00 pm GMT during Mondays to Fridays and from 8:00 am to 4:00 pm on the few days. When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! And after 7 days they will charged me with monthly charges , though I deactivated my plan within trial period they charged me. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. Even though your mobile having good internet connection you cannot use rebtel.. only through wifi only it works. However, my $24 credit was refunded to my already cancelled credit card, which I had no access to it. later becomes worst service. I will dis-advise rebtel to anyone and everyone. I'm in Vietnam for my business often, and this has allowed me to make clear calls to my grandparents landline phones, exactly what I needed it to do. You might have encountered a payment issue, hence it was not reflected to your Rebtel account. Hi there, Thanks for writing us a review! We currently don't offer quotes for residential based solutions. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. Read real customer ratings and reviews or write your own. My call today to Nigeria was not very clear, noisy and it was difficult to understand who I was speaking with.2.Why are there no other options to refill airtime except in $5 increments? Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. Rebtel focuses on international calls and lowers international rates frequently. Hi Nazrullah! I got a new phone number and I can’t updated online even on their website or their app. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Continue to enjoy calling with Rebtel! Im getting same email from different customer service representatives. Rebtel customer service team will help you out from registration to explaining the features. I love this app and their service. You made our day! We are streamlining our functions to focus on making calling even better for you. !” with their friendly customer reps. Ugh! I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. Customer-service Page; Hoovers Page; Rebtel website view. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. We hope to have you for many more years to come. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. 1. 69 reviews for rebtel, rated 2.83 stars. Continue to enjoy calling with Rebtel! Hi Audrey, Thanks for writing us a review! T hough the Rebtel mobile app is easy to use, contacting customer support in case you do encounter any technical or billing issues, is a hassle. Who isn’t looking for cheap calls today? We are always ready if you need our help! The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Always delete your card after every top ups.They took money from my account without my consent 2x. They simply have no customer service. Rebtel has made international calling much simpler. It has become so much part of my phone that it doesn't feel like it's 3rd party subscription. You may directly contact us at support@rebtel.com , it's our customer support service channel. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. Hi Anthony, Thanks for writing us a review! Based on the information you provided, it seems that you've hit any of these, hence your account got locked. When I complained to them directly I got nowhere . Long distance phone card than use Rebtel, though i deactivated my Plan within trial period they charged me.! 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