I noticed there’s an Arriva Help Portal which has a sub menu of “Select a region” – but these are the newer Arriva style regions following the Group’s last management reorganisation – you’d have to really be in the know if you lived in Milton Keynes to realise you come under the same region as Oswestry (ie Midlands) and not Southern Counties – and Oswestry is not North West and Wales. Out of the bus network in my small town, the changes are: I have just tried to check the price for a local Day Saver ticket but I can’t because, every time I click on ‘Find a travel zone on our UK bus network and buy your Day Saver tickets here’, I am taken to a 404 error page! The new mobile app for iPhones and Android-powered smartphones will provide customers with much greater functionality than the current application. How is it so hard to get this right?! The Help Portal has twenty-five pages of questions to wade through – although there is a search function which narrows it down a bit if you type in a relevant word. Not all of us trust implicitly in journey planner software, so being able to double-check or look at alternatives is essential. Can't find what you're looking for?Search here. I could go on with more and more examples of complete rubbish being displayed on this so called “exciting” new website, but here’s just one more crazy, barmy soupçon of what you’ll find. (Carousel provide a combined integrated timetable as does Buckinghamshire County Council). You need a simple area map and basic timetable information, To find anything on th Arriva web site you pretty much need to know the informtion you are looking for before you can find it, There are a number of comments appearing now on the Arriva Midlands East Facebook page commenting that various parts of the new app are not working correctly. But timetables? Download the App* Find out more . It’s one of those drop down menu type affairs where you have to find your particular stop from a detailed listing. They need to clean up their data. Completely missed key functionality the single sign on across web and mobile platforms (and the implications for big data and CRM), the integration of the journey planning with the ticket catalogue, the single retail proposition, the web to mobile ticket fulfilment. Browsers. a) English is not the mother tongue; and A brutal review. News Arriva will run reduced bus service in Hemel Hempstead In line with government guidance, Arriva is operating social distancing measures on all buses . You didn’t bring this up specifically (there was too much else to call out) but I see they are using the vastly annoying feature that First do for their timetables of tabbed, numbered pages instead of one very long list you can scroll through. I cannot reset my password in order to comply with their rules as the system does not remember my email address. Tickets can be purchased as usual on the new app – in advance or on the day. To my mind a good bus web site consists of c) details of fares, and especially availability of day tickets with DARLOBUS in the subject line. But the bad news is they’re not easy to find. The Arrival Bus. …on which a further click brings up “Popular places” in each region, with three highlighted places and pretty photos and an option of selecting from a drop down menu of many more places. So for example, daytime departures from Blyth at 08 and 48 are shown under Monday-Saturday, but the 28 departure is shown under Monday-Friday. I could not be bothered to waste my time trying to find them, Who an earth thought that mess of a web site was sensible ?. b) a map of services in each area with town maps as well where useful. After some delving I found a link to changes in school services with a clear explanation of what they were – duplicate buses, larger vehicles etc. So, for example, if you click on route 1 Chesham and High Wycombe, this shows only those journeys numbered as route 1 with departures from Chesham Broadway at 06:05 through to 08:31 then nothing until 15:06 and then departures through until 21:15. Now you can enjoy being able to: - Plan your journey and access you m-tickets all in one place. Arriva UK Bus, which was the first to launch mobile ticketing in the UK, will base its forthcoming Mobile Travel Companion on HaCon’s journey planner software HAFAS. Microfactories. It was always my understanding that the German railways bought into Arriva (the ridiculous name should give you a clue) solely for it’s rail interests, intending to dispose of the bus business at an appropriate time. On our website you can find information about timetables and prices of all carriers of Arriva Croatia, as well as service information about bus stations in Croatia, our ticket offices, bus stops and conditions of carriage. Bring back the previous website famed for its mediocrity and clunkiness. It gets a one star rating from me, and that’s being generous. … big data and CRM, the single retail proposition, the web to mobile ticket fulfilment, legacy …. I have been tempted to suggest that this work was undertaken on a take your child to work day BUT they would have produced something considerably better!! Then comes a Monday- Saturday block in the other direction. Arriva will provide up to three mini-buses, seating up to 15 people (currently a reduced capacity of six to ensure social distancing), operating within a defined operating zone. For example, Chesham – the infamous 1 and 1A are listed along with a description of the delights to be found in Chesham as happens with each location – and which pretty much read the same for every place, other than the detail of theatre names being different. Good old German efficiency, not. Thanks ~ I’ll take a look at the new Intalink website with interest. Updated Friday, 15th January 2021, 12:42 pm. Since launching in late 2013, the app has been downloaded over 1 million times across all platforms … Search all jobs Download the Arriva UK Bus App Don’t tell the fat bus bloke: “It’s all on the Internet”. You are not familiar with the area or the buses. All the same functionality as on the Arriva site. How about starting with an annual award, maybe in the bus industry, for the most useful public information system (and a booby prize, of course) – judged by the public of course, not the buzzword-generating consultants? 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