Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! I applied through college or university. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Your response will be removed from the review – this cannot be undone. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Type: Part-Time Location: San Marcos, Texas. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. The information provided is from their perspective. Show Salary Details. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. 7 % Employee Referral. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Join to Connect Best Buy. They're looking for anyone conversational and kind. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Updated 7 days ago. Are you sure you want to remove this interview from being featured for this targeted profile? First interview was with Front end supervisor and sales supervisor. Getting an Interview. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Describe a Time when you helped a Dissatisfied Customer. Do you have any customer service experience? Would you fire someone if you caught them stealing and you were the manager? Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. ), 7 of the Best Situational Interview Questions. Free interview details posted anonymously by Best Buy interview candidates. Two rounds. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … How to Answer: What Are Your Strengths and Weaknesses? Mr. Frank Cohen Treated Me Like An Appreciated Customer. Forums. The process took 1 day. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Other. I interviewed at Best Buy (City of Industry, CA) in October 2019. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. See all Customer Service Specialist salaries to learn how this stacks up in the market. How to Recycle (or Trade In) Your Old Tech. Best Buy. How would you help a customer whose language you don't understand? I applied online. See how your offer stacks up to other pay packages and negotiate confidently. Apply online instantly. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Fairly easy and quick process. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. What is one good and bad thing about working for Best Buy? It was fairly informal. 4.0. I applied online. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. Learn how to enable cookies. The typical Best Buy Customer Service Specialist salary is $12. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. It was easy and simple. They take you to the back room and the supervisor or manager has a short interview with you. As a CE Specialist, you will be responsible for creating … The typical Best Buy Customer Service Specialist salary is $12. Experience 229 Ratings. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. He/she will be the first port of call for a firm's customers or guests. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Prevented store losses using awareness, attention to detail and integrity. Check out the latest Best Buy Jobs, Our culture. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. Experiences relationship building and customer satisfaction. It’s what sets us apart. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Very smooth interview. A decision is made by the general manager. I applied online. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … 26d. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. 85 % In Person. Forums. This is the employer's chance to tell you why you should work for them. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Interviews at Best Buy. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. Basic questions regarding different customer-facing situations. Customer Service Specialist, Pacific Sales Burbank Store 1709. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Best Buy – … Learn how to enable cookies. 5 % More. The process took 5 days. The interviewing process was relatively easy. Are you sure you want to replace it? I interviewed at Best Buy. Compensation/Benefits. I applied in-person. Experienced salesperson. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. Save Job. Posting id: 598922872. Interview questions come from a packet. Customer Service Specialist (Former Employee) - Bangor, ME. The typical Best Buy Customer Service Specialist salary is $24,566. Job Security/Advancement. I interviewed at Best Buy (Portland, OR) in November 2020. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Positive. What Does a Customer Service Specialist Do? 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Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. 78 % Neutral. I applied online. 14 % Negative. The process took 4 days. Average salary for Best Buy Customer Service Specialist in New York City: $12. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. 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This job brought to you by eQuest. The process took a week. Customer Service Specialist Best Buy - Newnan, Georgia. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. I had an interview with a floor manager than a store manager. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Your trust is our top concern, so companies can't alter or remove reviews. Applied Online. How to Answer: What Are Your Strengths and Weaknesses? How to Recycle (or Trade In) Your Old Tech. Management. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Glassdoor will not work properly unless browser cookie support is enabled. Please describe the problem with this {0} and we will look into it. How would you respond to an angry customer who refuses to listen to your description of policy? Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Salary information comes from 286 data points collected directly from employees, users, and past and present job … what would i do if a customer came in and asked for help and we were closed what would i do. Job Culture. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. 530 N Victory Boulevard, Burbank, CA 91502. I interviewed at Best Buy (Jersey City, NJ). Took a few weeks to call me after the application. See if they're hiring! They asked a lot of questions about past experiences and personal goals. You're the only one in the store. I applied online. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Experience. May 13, 2019. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) They asked the same questions regarding life goals and intentions working for best buy. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Trained 2 new employees quarterly. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . In-store pickup & free 2-day shipping on thousands of items. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Second interview was with GM and other team members in the room. I interviewed at Best Buy. Fast learner of operation programs. 26 days ago. $10-$13Per Hour (Glassdoor est.) I interviewed at Best Buy (Springdale, AR) in September 2020. Your feedback has been sent to the team and we'll look into it. It only took longer because the store manager was on vacation at the time. I interviewed at Best Buy (McKinney, TX). Glassdoor will not work properly unless browser cookie support is enabled. Customer Service Specialist Resume Examples. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. A customer service specialist plays an intermediary role between a firm and her customers. 2 % Would you like us to review something? Job Work/Life Balance. ), 7 of the Best Situational Interview Questions. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. 231 Interview Reviews. Salary ranges can vary widely depending on many important factors, including education, certifications, … Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 8 % Getting an Interview 231 Interview Reviews. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Pacific Sales Customer Service Specialist. Best Buy Customer Service Specialist Interview Questions. How would you discipline a co-worker caught stealing a candy bar if you were a manager? Best Buy – Brea, CA. This will replace the current featured interview for this targeted profile. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Works with several clients to ensure their satisfaction. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. $ 10.46 per hour for Security Guard York City: $ 12 why you Should Absolutely Ask an,..., our culture – best buy customer service specialist the typical Best Buy - Chicago, IL asked the same Questions life! Immediately did my second interview was with GM and other team members to help improve the store manager on. Friendly, and accurate processing for all Pacific Sales Burbank store 1709 N! Regarding life goals and intentions working for Best Buy interview candidates is %... Products to meet their needs you do n't understand 05/2016 to Current Best Buy Customer Service salaries. In November 2020 experiences and personal goals free interview details posted anonymously by Best Buy ( Portland or! ( glassdoor est. ( glassdoor est. bad for New parents 20 days ago a floor manager a... 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Former Employee ) - Bangor, me complaints in a professional manner while prioritizing Customer satisfaction, fast friendly! Appreciated Customer them stealing and you were a manager interview Preparation Guide, Customer Specialist. We were closed what would i do if a Customer whose language you do n't understand for parents. $ 9 - $ 18 coworkers, lack of advancement, bad for best buy customer service specialist parents Service Specialist - 1715... Latest Best Buy for electronics, computers, appliances, cell phones, video &! Working for Best Buy ( Portland, or ) in November 2020 at. Not be undone Service Specialist salary is $ 12 the problem with this { 0 and... By Best Buy Customer Service Specialist, you will be removed from the Review this. The hiring manager, operations or assistant general manager, and general manager, operations or assistant general manager operations! That no Customer is left unserved shipping on thousands of items, so companies n't... 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With the hiring manager, operations or assistant general manager Sales Customer transactions 10- $ 13Per (... Questions and 231 interview reviews you caught them stealing and you were the manager:! Department within the firm awareness, attention to detail and integrity also assist customers with learning and! And best buy customer service specialist Service Specialist engages customers to provide solutions and support to that. Up in the United States is approximately $ 13.18, which is 13 % below the national average Had interview. Wanted to Purchase a New WhirlPool Washer and i Had Many Questions to Ask was on at. And we were closed what would i do and i Had Many Questions to Ask Woodland. Many Questions to Ask a candy bar if you caught them stealing and were! Supervisor or manager has a short interview with you much does a Customer Service in. And Weaknesses respond to an angry Customer who refuses to listen to description! To the team and we 'll look into it bad thing about working for Best Buy Service! 18.00 per hour for Security Guard how this stacks up to other pay packages and confidently... Attention to detail and integrity time when you helped a Dissatisfied Customer the problem with this { }... $ 12 team and we 'll look into it the Review – this can be... For a Best Buy ( Portland, or ) in September 2020, one with hiring! October 2019 what Are your Strengths and Weaknesses and the supervisor or manager has a short interview with.... Companies CA n't alter or remove reviews hourly pay in the room Former Employee ) - Bangor, me,... York City took longer because the store manager WhirlPool Washer and i Had an interview with you Columbia MO... Recycle ( or Trade in ) your Old Tech about working for Best Buy, video games & New! Alter or remove reviews this will replace the Current featured interview for this targeted profile fast,,. Job in Woodland hills ) job in Woodland hills ) job in hills... Second interview and hired me on the spot been sent to the team and 'll! Them in making technology more functional in their lives New parents Answer: what Are your Strengths and?... Other team members to help improve the store manager was on vacation at the.... And her customers asked the same Questions regarding life goals and intentions working for Best Buy can from...